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Flower and I started this site to share the joy of dressing up…and we really, really want you to be happy with your purchase.
If you’re not in love with any product you ordered, please accept our sincere apologies. We’ll do our best to make it up to you! Just send an email to firstname.lastname@example.org within 30 days of receiving your item(s), and we will take care of the rest.
To expedite the process, below is a list of helpful information to include in your email:
The more information you can share with us, the better!
What if I received the wrong product? :(
If you received a different product from what you ordered, we are so sorry! Please contact email@example.com with your order details and we’ll get that sorted out for you.
Of course, if you end up liking the product you received more than the one you originally ordered, you are more than welcome to keep it. In the event the product you received costs less than the one you originally ordered and paid for, we’ll gladly refund you the difference.
Email us at firstname.lastname@example.org and we'll take care of it!